Damianlyn Ancheta Ribad Beauty Advisor LG & H&H Singapore Pte LTD

Alex comes as a genuinely professional individual who is committed to serve his clients; very much approachable and responsive to qeuries and requests. Alex's willingness to go the extra mile to find answers and resolve claims to help his clients is appreciable. I was blessed when he help resolved claims that were stuck for months due to some clerical error on the hospital end. He resolved it for me by engaging both the hospital and Prudential for me. The three key qualities that makes a good Financial Planner: “Responsive”, “Reliable” and “Customer first”. Alex possesses it all. He is always there whenever help is needed on insurance matters, hospital admission, and claims. Individuals with hospitalisation coverage needs will benefit from meeting Alex and am sure he would be able to help with other insurance and investment planning as well.

Palanivelu Hotel Concierge Manager

I have known Alexander only for a short while but he has done a great many service both as an adviser as well as a friend. I have seen him being there to help my late friend's family Michael Chua to go through the difficult and trying times. He made sure all the insurance matters are settle and the family was able to focus on grieving and putting their life back together. He listens to them and help them whenever possible. He even help me with personal problems by finding solutions to resolve them. When I had trouble processing medical claims, he would come over and sort it out and be the key link between himself, the hospital and Prudential. I would be unable to resolve it if Alex had not been there. I know I can count on him to help me understand and resolve the challenges I face. A good agent and friend in times of need.

Catharina

Alexander is a patient and detailed adviser. Diligent in service and giving me updates in a fun and informative manner. Never met an FC like Alexander.

Alice Eliza Koh, Retiree

I was introduced to Alex by my sister who greatly appreciated his good customer service, detailed explanation, good followup and recommendations, patience and always approachable and who readily make himself available to meet to explain the policy or whatever understanding needed . I found him to be good and wished I had known him earlier so I could be wiser in my purchase of health and fund policies that meet my needs and not the need of the agent for better commission Though busy, he still followup and only 1 call away whenever I have issues to discuss Recently I called for meeting to discuss my Prudential funds and to better understand the recent host of cancer related coverage on the daily news. He not only came to meet promptly upon my call but came prepared with printouts and presentation. I am impressed with his service and has no hesitation to recommend him to whoever are looking for a good insurance consultant/ advisor

Princess Inocencio Reyes

I would like to express my sincere gratitude to Alex Kong for the exceptional assistance provided throughout my insurance claim process. As a foreigner, navigating the complexities of insurance can be daunting, but Alex made it an incredibly smooth experience. From our initial consultation, he recommended the perfect plan tailored to my unique needs as a foreign resident, ensuring that I was well-protected and fully informed. Alex was there every step of the way, offering guidance, addressing my questions with patience, and clarifying every detail so I understood each part of the process. His proactive approach, combined with thorough updates, allowed me to feel confident and supported, even during challenging moments. He handled the paperwork and logistics with exceptional professionalism, allowing me to focus on my recovery and peace of mind. I am truly grateful for the dedicated, empathetic service that Alex provided. Thanks to his expertise and thoughtful recommendations, I feel secure in my insurance choices. I would highly recommend him to anyone seeking an advisor who genuinely cares and provides exceptional service. Thank you for making this journey so seamless!

Maria Admin Executive Income Insurance

I felt comfortable in dealing my insurance with Alexander. He is knowledgeable on the services. And helpful in meeting my needs in terms of my plans. What I like the most about his services is the dedication he puts on his craft. Anytime, he will respond as promptly as possible. When I was hospitalised, he gave me updates for my coverage, whether its a weekday or weekends. I appreciate all his efforts from the discussion of the plans to my budget and needs. Everyone should meet up with Alexander because insurance is important and need to be prioritised.