Eldo Joy Senior Software Engineer

Alexander was assigned to me as the new consultant to me last year. It was nice for him to drop by and share the updates on the policy. He was professional and helped with our enquiries. We took a new policy and he helped us to get it done with timely assistance. Hoping to get his advice in future as well.

Palanivelu Hotel Concierge Manager

I have known Alexander only for a short while but he has done a great many service both as an adviser as well as a friend. I have seen him being there to help my late friend's family Michael Chua to go through the difficult and trying times. He made sure all the insurance matters are settle and the family was able to focus on grieving and putting their life back together. He listens to them and help them whenever possible. He even help me with personal problems by finding solutions to resolve them. When I had trouble processing medical claims, he would come over and sort it out and be the key link between himself, the hospital and Prudential. I would be unable to resolve it if Alex had not been there. I know I can count on him to help me understand and resolve the challenges I face. A good agent and friend in times of need.

Aurora Petate Finance Executive Gimmill Industrial Pte Ltd

Alexander really explains to us clearly what our policy does and cover. He also provide suggestion that can help us to understand the importance of health. You not only provide services to us but also give us advise to choose the right policy. You understand our situation as parents. Please continue to support us and guide us. Families would really benefit in meeting and getting a consultation by you.

Catharina

Alexander is a patient and detailed adviser. Diligent in service and giving me updates in a fun and informative manner. Never met an FC like Alexander.

Maria Staff Nurse

I am a critical illness survivor. As a result I realized how under-insured I was and how difficult it is to get insurance once you have contracted a critical illness. I tried many time over the years and my application was always rejected. I have almost given up until Alexander was assigned to service my policies. He is the difference maker. He reviewed my policies and listened to my story carefully. Then he said to me he can help if I am willing to work with him and provide the necessary reports and documentation. With nothing to lose I agreed. Then of he go to work submit in my case. Over the weeks he deftly handled all the underwriters requirements that showed up. Then one fine day he surprised me with a visit. "Congratulations you got it!!" he said and I couldn't believe my ears. Alex informed me that my critical illness policy has been accepted with standard condition and will only exclude the cancer she had previously. What a breakthrough. I am thankful for Alexander attention to details. For I am convinced if there is way, Alex will be the one to help me to get covered. He is the difference maker.

Petate Nestor Santos Store Keeper DB Schenker

Alexander Kong your services is excellent in the sense that you really know how to explain to us clearly our policies. You are supportive and you understand your customer needs. Keep up the good work. A customer like us and foreign workers will benefit a lot from meeting you.