Eldo Joy Senior Software Engineer

Alexander was assigned to me as the new consultant to me last year. It was nice for him to drop by and share the updates on the policy. He was professional and helped with our enquiries. We took a new policy and he helped us to get it done with timely assistance. Hoping to get his advice in future as well.

Maria Staff Nurse

I am a critical illness survivor. As a result I realized how under-insured I was and how difficult it is to get insurance once you have contracted a critical illness. I tried many time over the years and my application was always rejected. I have almost given up until Alexander was assigned to service my policies. He is the difference maker. He reviewed my policies and listened to my story carefully. Then he said to me he can help if I am willing to work with him and provide the necessary reports and documentation. With nothing to lose I agreed. Then of he go to work submit in my case. Over the weeks he deftly handled all the underwriters requirements that showed up. Then one fine day he surprised me with a visit. "Congratulations you got it!!" he said and I couldn't believe my ears. Alex informed me that my critical illness policy has been accepted with standard condition and will only exclude the cancer she had previously. What a breakthrough. I am thankful for Alexander attention to details. For I am convinced if there is way, Alex will be the one to help me to get covered. He is the difference maker.

Princess Inocencio Reyes

I would like to express my sincere gratitude to Alex Kong for the exceptional assistance provided throughout my insurance claim process. As a foreigner, navigating the complexities of insurance can be daunting, but Alex made it an incredibly smooth experience. From our initial consultation, he recommended the perfect plan tailored to my unique needs as a foreign resident, ensuring that I was well-protected and fully informed. Alex was there every step of the way, offering guidance, addressing my questions with patience, and clarifying every detail so I understood each part of the process. His proactive approach, combined with thorough updates, allowed me to feel confident and supported, even during challenging moments. He handled the paperwork and logistics with exceptional professionalism, allowing me to focus on my recovery and peace of mind. I am truly grateful for the dedicated, empathetic service that Alex provided. Thanks to his expertise and thoughtful recommendations, I feel secure in my insurance choices. I would highly recommend him to anyone seeking an advisor who genuinely cares and provides exceptional service. Thank you for making this journey so seamless!

Petate Nestor Santos Store Keeper DB Schenker

Alexander Kong your services is excellent in the sense that you really know how to explain to us clearly our policies. You are supportive and you understand your customer needs. Keep up the good work. A customer like us and foreign workers will benefit a lot from meeting you.

Alice Eliza Koh, Retiree

I was introduced to Alex by my sister who greatly appreciated his good customer service, detailed explanation, good followup and recommendations, patience and always approachable and who readily make himself available to meet to explain the policy or whatever understanding needed . I found him to be good and wished I had known him earlier so I could be wiser in my purchase of health and fund policies that meet my needs and not the need of the agent for better commission Though busy, he still followup and only 1 call away whenever I have issues to discuss Recently I called for meeting to discuss my Prudential funds and to better understand the recent host of cancer related coverage on the daily news. He not only came to meet promptly upon my call but came prepared with printouts and presentation. I am impressed with his service and has no hesitation to recommend him to whoever are looking for a good insurance consultant/ advisor

Michelle L A Ang Underwriter

Alex is the most trustworthy and conscientious agent I have ever encountered. I would recommend him to family and friends without reservation. He is thorough and client centric, thoughtful and always thinking of ways to resolve any potential issue. He is honest and incredibly efficient