Maria Admin Executive Income Insurance

I felt comfortable in dealing my insurance with Alexander. He is knowledgeable on the services. And helpful in meeting my needs in terms of my plans. What I like the most about his services is the dedication he puts on his craft. Anytime, he will respond as promptly as possible. When I was hospitalised, he gave me updates for my coverage, whether its a weekday or weekends. I appreciate all his efforts from the discussion of the plans to my budget and needs. Everyone should meet up with Alexander because insurance is important and need to be prioritised.

Palanivelu Hotel Concierge Manager

I have known Alexander only for a short while but he has done a great many service both as an adviser as well as a friend. I have seen him being there to help my late friend's family Michael Chua to go through the difficult and trying times. He made sure all the insurance matters are settle and the family was able to focus on grieving and putting their life back together. He listens to them and help them whenever possible. He even help me with personal problems by finding solutions to resolve them. When I had trouble processing medical claims, he would come over and sort it out and be the key link between himself, the hospital and Prudential. I would be unable to resolve it if Alex had not been there. I know I can count on him to help me understand and resolve the challenges I face. A good agent and friend in times of need.

Damianlyn Ancheta Ribad Beauty Advisor LG & H&H Singapore Pte LTD

Alex comes as a genuinely professional individual who is committed to serve his clients; very much approachable and responsive to qeuries and requests. Alex's willingness to go the extra mile to find answers and resolve claims to help his clients is appreciable. I was blessed when he help resolved claims that were stuck for months due to some clerical error on the hospital end. He resolved it for me by engaging both the hospital and Prudential for me. The three key qualities that makes a good Financial Planner: “Responsive”, “Reliable” and “Customer first”. Alex possesses it all. He is always there whenever help is needed on insurance matters, hospital admission, and claims. Individuals with hospitalisation coverage needs will benefit from meeting Alex and am sure he would be able to help with other insurance and investment planning as well.

Michelle L A Ang Underwriter

Alex is the most trustworthy and conscientious agent I have ever encountered. I would recommend him to family and friends without reservation. He is thorough and client centric, thoughtful and always thinking of ways to resolve any potential issue. He is honest and incredibly efficient

Garry Lee Meng Yeong Trainer Finance

Alexander is caring, detailed and meticulous in his ways to support his client and friends. I was very lucky that he came to do a review for me when he did. In a short time he not only reviewed the many policies I had, he quickly and clearly surfaced to me that I had no hospital coverage of my own. From this incident and also from knowing Alexander for years, I know I can count of him and his analytical mind to offer insight and surface any gaps and issues on any financial matters.

Princess Inocencio Reyes

I would like to express my sincere gratitude to Alex Kong for the exceptional assistance provided throughout my insurance claim process. As a foreigner, navigating the complexities of insurance can be daunting, but Alex made it an incredibly smooth experience. From our initial consultation, he recommended the perfect plan tailored to my unique needs as a foreign resident, ensuring that I was well-protected and fully informed. Alex was there every step of the way, offering guidance, addressing my questions with patience, and clarifying every detail so I understood each part of the process. His proactive approach, combined with thorough updates, allowed me to feel confident and supported, even during challenging moments. He handled the paperwork and logistics with exceptional professionalism, allowing me to focus on my recovery and peace of mind. I am truly grateful for the dedicated, empathetic service that Alex provided. Thanks to his expertise and thoughtful recommendations, I feel secure in my insurance choices. I would highly recommend him to anyone seeking an advisor who genuinely cares and provides exceptional service. Thank you for making this journey so seamless!