Maria Staff Nurse

I am a critical illness survivor. As a result I realized how under-insured I was and how difficult it is to get insurance once you have contracted a critical illness. I tried many time over the years and my application was always rejected. I have almost given up until Alexander was assigned to service my policies. He is the difference maker. He reviewed my policies and listened to my story carefully. Then he said to me he can help if I am willing to work with him and provide the necessary reports and documentation. With nothing to lose I agreed. Then of he go to work submit in my case. Over the weeks he deftly handled all the underwriters requirements that showed up. Then one fine day he surprised me with a visit. "Congratulations you got it!!" he said and I couldn't believe my ears. Alex informed me that my critical illness policy has been accepted with standard condition and will only exclude the cancer she had previously. What a breakthrough. I am thankful for Alexander attention to details. For I am convinced if there is way, Alex will be the one to help me to get covered. He is the difference maker.

Aurora Petate Finance Executive Gimmill Industrial Pte Ltd

Alexander really explains to us clearly what our policy does and cover. He also provide suggestion that can help us to understand the importance of health. You not only provide services to us but also give us advise to choose the right policy. You understand our situation as parents. Please continue to support us and guide us. Families would really benefit in meeting and getting a consultation by you.

Damianlyn Ancheta Ribad Beauty Advisor LG & H&H Singapore Pte LTD

Alex comes as a genuinely professional individual who is committed to serve his clients; very much approachable and responsive to qeuries and requests. Alex's willingness to go the extra mile to find answers and resolve claims to help his clients is appreciable. I was blessed when he help resolved claims that were stuck for months due to some clerical error on the hospital end. He resolved it for me by engaging both the hospital and Prudential for me. The three key qualities that makes a good Financial Planner: “Responsive”, “Reliable” and “Customer first”. Alex possesses it all. He is always there whenever help is needed on insurance matters, hospital admission, and claims. Individuals with hospitalisation coverage needs will benefit from meeting Alex and am sure he would be able to help with other insurance and investment planning as well.

Yang Xinyi Senior Manager

I’ve known Alex for years and he’s someone who cares for the people he knows. He will not hesitate to go the extra mile to help if it’s within his means and I’ve personally benefitted from his help in different aspects of my life over the years. Especially in terms of insurance, I really appreciate his help to push through my case for me as my case was not as straightforward. Thanks for being a great friend and advisor!

Catharina

Alexander is a patient and detailed adviser. Diligent in service and giving me updates in a fun and informative manner. Never met an FC like Alexander.

Petate Nestor Santos Store Keeper DB Schenker

Alexander Kong your services is excellent in the sense that you really know how to explain to us clearly our policies. You are supportive and you understand your customer needs. Keep up the good work. A customer like us and foreign workers will benefit a lot from meeting you.