Princess Inocencio Reyes

I would like to express my sincere gratitude to Alex Kong for the exceptional assistance provided throughout my insurance claim process. As a foreigner, navigating the complexities of insurance can be daunting, but Alex made it an incredibly smooth experience. From our initial consultation, he recommended the perfect plan tailored to my unique needs as a foreign resident, ensuring that I was well-protected and fully informed. Alex was there every step of the way, offering guidance, addressing my questions with patience, and clarifying every detail so I understood each part of the process. His proactive approach, combined with thorough updates, allowed me to feel confident and supported, even during challenging moments. He handled the paperwork and logistics with exceptional professionalism, allowing me to focus on my recovery and peace of mind. I am truly grateful for the dedicated, empathetic service that Alex provided. Thanks to his expertise and thoughtful recommendations, I feel secure in my insurance choices. I would highly recommend him to anyone seeking an advisor who genuinely cares and provides exceptional service. Thank you for making this journey so seamless!

Catharina

Alexander is a patient and detailed adviser. Diligent in service and giving me updates in a fun and informative manner. Never met an FC like Alexander.

Maria Admin Executive Income Insurance

I felt comfortable in dealing my insurance with Alexander. He is knowledgeable on the services. And helpful in meeting my needs in terms of my plans. What I like the most about his services is the dedication he puts on his craft. Anytime, he will respond as promptly as possible. When I was hospitalised, he gave me updates for my coverage, whether its a weekday or weekends. I appreciate all his efforts from the discussion of the plans to my budget and needs. Everyone should meet up with Alexander because insurance is important and need to be prioritised.

Oktariana Changi Airport Staff

As an agent, Alex is patient when explaining and does it until I understand. He is also an honest person and more concerned with the benefits of his customers and not just closing the sale. What I like the most in Alex is his patience and honesty. I am very grateful to Alex for helping and supporting us, when my husband passed away and helping me look for a job when I needed to.

Alice Eliza Koh, Retiree

I was introduced to Alex by my sister who greatly appreciated his good customer service, detailed explanation, good followup and recommendations, patience and always approachable and who readily make himself available to meet to explain the policy or whatever understanding needed . I found him to be good and wished I had known him earlier so I could be wiser in my purchase of health and fund policies that meet my needs and not the need of the agent for better commission Though busy, he still followup and only 1 call away whenever I have issues to discuss Recently I called for meeting to discuss my Prudential funds and to better understand the recent host of cancer related coverage on the daily news. He not only came to meet promptly upon my call but came prepared with printouts and presentation. I am impressed with his service and has no hesitation to recommend him to whoever are looking for a good insurance consultant/ advisor

Yang Xinyi Senior Manager

I’ve known Alex for years and he’s someone who cares for the people he knows. He will not hesitate to go the extra mile to help if it’s within his means and I’ve personally benefitted from his help in different aspects of my life over the years. Especially in terms of insurance, I really appreciate his help to push through my case for me as my case was not as straightforward. Thanks for being a great friend and advisor!