Damianlyn Ancheta Ribad Beauty Advisor LG & H&H Singapore Pte LTD

Alex comes as a genuinely professional individual who is committed to serve his clients; very much approachable and responsive to qeuries and requests. Alex's willingness to go the extra mile to find answers and resolve claims to help his clients is appreciable. I was blessed when he help resolved claims that were stuck for months due to some clerical error on the hospital end. He resolved it for me by engaging both the hospital and Prudential for me. The three key qualities that makes a good Financial Planner: “Responsive”, “Reliable” and “Customer first”. Alex possesses it all. He is always there whenever help is needed on insurance matters, hospital admission, and claims. Individuals with hospitalisation coverage needs will benefit from meeting Alex and am sure he would be able to help with other insurance and investment planning as well.

Sinivassane Krishnakumar Senior Analyst NCS Pte ltd

Alexander is a very helpful and supportive agent for all my claims. He will be on top of any issues that comes up and helps me find the root cause and resolves it. Continue and keep up the good work. It is much appreciated.

Princess Inocencio Reyes

I would like to express my sincere gratitude to Alex Kong for the exceptional assistance provided throughout my insurance claim process. As a foreigner, navigating the complexities of insurance can be daunting, but Alex made it an incredibly smooth experience. From our initial consultation, he recommended the perfect plan tailored to my unique needs as a foreign resident, ensuring that I was well-protected and fully informed. Alex was there every step of the way, offering guidance, addressing my questions with patience, and clarifying every detail so I understood each part of the process. His proactive approach, combined with thorough updates, allowed me to feel confident and supported, even during challenging moments. He handled the paperwork and logistics with exceptional professionalism, allowing me to focus on my recovery and peace of mind. I am truly grateful for the dedicated, empathetic service that Alex provided. Thanks to his expertise and thoughtful recommendations, I feel secure in my insurance choices. I would highly recommend him to anyone seeking an advisor who genuinely cares and provides exceptional service. Thank you for making this journey so seamless!

Petate Nestor Santos Store Keeper DB Schenker

Alexander Kong your services is excellent in the sense that you really know how to explain to us clearly our policies. You are supportive and you understand your customer needs. Keep up the good work. A customer like us and foreign workers will benefit a lot from meeting you.

Madelene Tissue Seller

Alex has always been a friend to me. He would drop by and visit me. When I am sick he would pray for me and I would be healed. Now I am so happy that he is my agent taking care of my savings policy.

Maria Staff Nurse

I am a critical illness survivor. As a result I realized how under-insured I was and how difficult it is to get insurance once you have contracted a critical illness. I tried many time over the years and my application was always rejected. I have almost given up until Alexander was assigned to service my policies. He is the difference maker. He reviewed my policies and listened to my story carefully. Then he said to me he can help if I am willing to work with him and provide the necessary reports and documentation. With nothing to lose I agreed. Then of he go to work submit in my case. Over the weeks he deftly handled all the underwriters requirements that showed up. Then one fine day he surprised me with a visit. "Congratulations you got it!!" he said and I couldn't believe my ears. Alex informed me that my critical illness policy has been accepted with standard condition and will only exclude the cancer she had previously. What a breakthrough. I am thankful for Alexander attention to details. For I am convinced if there is way, Alex will be the one to help me to get covered. He is the difference maker.